Unopened and Unused items
Unopened and Unused items can be exchanged for full value within 3 days of delivery this does not include any custom items, sale items, items purchased with a discount code or items paid with any form of Payment arrangements. After this 3 day grace period, full value may only be issued at the company's discretion (please see restocking section below).No Judgement Zone hair will take any responsibility for any errors made on the order. We will cover the shipping cost for the return of the item and any errors made by No Judgement Zone hair.
If the buyer makes a mistake on the order and wants an exchange the customer may be responsible for the shipping cost for the return or the exchange if one is granted. (this does not apply to orders processed by payment arrangements)
Please note that we handle all returns and exchanges on a case by case basis and a refund or exchange maybe granted at our company's discretion. It is our understanding that not every situation can be listed or mentioned in the paragraphs above and we would hate to do our customers a disservice this is why we handle everything on a case by case basis.
Cancellations
As a result of the same day shipping, and the customer wants to cancel the order a cancellation fee of 50% or greater will apply. (percentage varies based on item or items purchased) of the order total does apply. Payment arrangements are NON-REFUNDABLE and do not apply.
Contact Us :
Email : njzhair@hotmail.com
Please allow 24-72 hours for response
(Excluding Saturdays & Sundays)
Hours Of Operation:
8:00am to 5:00PM